Frequently Asked Questions

Get answers to common questions about Root Retouch.

Generally every 4–8 weeks depending on how quickly your hair grows and the contrast between your roots and base color. Your stylist will recommend a personalized timetable based on regrowth rate, lifestyle, and color maintenance goals.

Root Retouch targets the regrowth at the scalp to match your existing shade, so it shouldn't alter your all-over color. If your current color has faded, stylist may recommend a gloss or full color to refresh tones uniformly.

Yes — when performed by our trained colorists, Root Retouch is safe for chemically processed and textured hair. We'll assess porosity, perform a strand or patch test if needed, and choose gentle formulas to protect integrity while achieving consistent root coverage.

Most Root Retouch services take about 45 to 75 minutes, including consultation and processing. Timing varies with hair density, length, and whether a toner or gloss is applied. Your stylist will provide a realistic appointment time when booking.

Ideally arrive with dry, unstyled hair washed 24–48 hours prior. Natural oils help protect the scalp and improve color adherence. If hair is very oily or product-laden, your stylist may clarify before starting.

Yes — Root Retouch can be applied after highlights or balayage to cover natural regrowth and gray. Your stylist will match the root color to your painted lengths and may use toning to seamlessly blend any contrast for a cohesive overall look.