Frequently Asked Questions

Get answers to common questions about Full Custom Color.

Appointments typically range from 2 to 4 hours depending on hair length, complexity, and whether lightening is needed. Your stylist will estimate time during consultation and ensure results aren’t rushed for optimal color and condition.

We prioritize hair health by assessing condition, using gentle formulas, and recommending restorative treatments. When needed we add bond-building protocols and deep conditioning to minimize damage and preserve strength throughout the color process.

Frequency depends on your color and natural regrowth—typically every six to ten weeks for root maintenance, or eight to twelve weeks for tonal refreshes. Your stylist will suggest a customized schedule and recommend at-home products.

Yes in many cases, but prior treatments affect processing. We’ll evaluate previous chemical services during consultation and may perform strand tests, adjust formulas, or recommend restorative steps before proceeding to ensure safe, predictable color results.

Consultation covers goals, hair history, allergy checks, and condition assessment. Your stylist discusses shade options, placement strategy, maintenance expectations, and pricing. This collaborative plan ensures the final look aligns with lifestyle and desired level of upkeep.

Use salon-recommended sulfate-free shampoo, color-safe conditioners, and weekly masks. Limit washing, use cool water, and heat protectants before styling. Schedule professional glosses or toners as advised to keep vibrancy and maintain healthy finish between appointments.